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Shipping Information

SHIPPING

We are not able to combine orders or refund shipping on multiple orders as all orders are shipped individually. 

We work hard to ship all orders, within 8 business days after purchase date for standard shipping.

Customers are responsible for providing the correct shipping information prior to shipping. We will ship to the shipping address given at the time of checkout. Loopty Loo Designs is not responsible for packages delivered to an incorrect address.

Packages marked as delivered, but are ‘not received’, are your responsibility to locate. Once the package leaves our fulfillment facility, we are no longer liable. Please contact your local post office, as they can check the geotag of the delivery scan and escalate an investigation on your behalf. Unfortunately, we are unable to track down your package.

We do not issue refunds on lost packages.

ALTERING AN ORDER 

We are not able to combine orders or refund shipping on multiple orders, as all orders are shipped individually.

Please be sure you are checking out with the correct items and correct shipping information as we are not able to alter an order once it has been placed.

All Sales on Gift Cards are FINAL. These orders cannot be canceled or refunded.